Report a problem with your community mailbox

Please get in touch with our customer service team if you have problems or concerns that aren’t listed under Common issues, such as: 

  • Accessibility issues

    If you’re having difficulty accessing your community mailbox because of a mobility issue or functional limitation, we’ll work with you to find a solution. Learn more about our delivery accommodation program.

  • Damage or vandalism

    If you notice damage to your community mailbox or an open compartment, please call us to report the issue.

Report the problem

Call us

Speak with our customer service team for assistance.

Find a number

Call us

Speak with our customer service team for assistance.

Find a number