Closures and service interruptions

May 11, 2023

Important information for customers affected by wildfires in Alberta communities

May 11, 2023

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 11, wildfires are impacting mail services to the following Alberta communities:

  • Atikameg
  • Drayton Valley
  • Fox Creek
  • Fox Lake
  • Wildwood
  • Rainbow Lake
  • Grande Prairie

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Mail destined for Drayton Valley is available for pick up at the Canada Post Spruce Grove facility until the local post offices can reopen:

Spruce Grove Station Main

360 Saskatchewan Avenue

Open Monday to Friday, 8:30 am to 5 pm

Mail for Fox Lake residents is available for pick up at:

Fort Vermilion Post Office

4701 50th Street

Open Monday to Friday, 9 am to 5 pm

Please remember to bring valid government-issued photo identification to pick up your mail.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).