Closures and service interruptions

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

As of May 12, flooding is impacting mail services to the following Ontario communities:

• Fort Albany

Service has resumed in Kashechewan.

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

Customers can check the Delivery service alerts page for updates and for postal services resuming to your community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).