Ecommerce Insider

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Canadian ecommerce in focus

Learn from 755 Canadian retailers and 5,000 online shoppers. Discover their insights on ecommerce trends, evolving expectations and priorities for the year ahead.

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Rethinking returns

Here’s how to reduce the number of returns you get and provide a seamless customer experience – all while keeping the planet in mind.

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Greening your ecommerce operations

Whether it’s packaging, shipping, returns or last-mile delivery – get fresh insights and advice to optimize your brand’s sustainable practices.

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10 trends that could define ecommerce in 2024

Keep up with online shoppers and stay ahead of the competition with these top ecommerce trends.

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Get insights

Our research and insights will help you lead with confidence in ecommerce.

Get inspired

Fuel your creativity with inspirational ecommerce success stories.

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Use our practical resources and guides to navigate the evolving ecommerce landscape.

Grow

Get an insider’s view of ecommerce with intelligence from today’s business leaders.

Expand your ecommerce knowledge

 

How to create a packaging strategy to enhance your end-to-end experience

How to create a packaging strategy to enhance your end-to-end experience
 

Candy Funhouse leans on Canada Post's shipping solutions for sweet success

Candy Funhouse leans on Canada Post's shipping solutions for sweet success
 

What the next generation of shoppers can tell us about the future of ecommerce

What the next generation of shoppers can tell us about the future of ecommerce

“The metaverse offers the next “blue ocean” of ecommerce opportunities, as we develop an entirely new economy to service this new demand. We’re essentially becoming people with 2 “selves” – our physical (or real world) self and our digital self.”

- David Nagy, Founder, eCommerce Canada

Read the blog, “From tokenomics to the metaverse.”

“Futurism is amazing work. It’s the earliest signals you can look to and see opportunities to innovate in ways that make a difference for people and for the planet.”

- Lindsay Angelo, Chief Strategist, Futurist and TEDx speaker

Read the blog, “The future is female (and more): Humanity will only benefit from diverse and divergent.” 

“As a company, we have a responsibility to use our power for something bigger than our product. We want to fight the challenges faced by society. It’s not just about being a brand with products, but being a brand that contributes to society.”

- Maya Colombani, Chief Sustainability & Human Rights Officer for L’Oréal Canada

Read the blog, “L’Oréal places Canada at forefront of company efforts to drive sustainable change across beauty industry.”

Take your ecommerce operations to the next level

Watch in-house expert Nick explain the end-to-end ecommerce process and how to gain efficiencies in your back-end process to meet shoppers’ expectations.

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