Best practices

Access practical resources designed to guide your business across the evolving ecommerce landscape.

Latest ecommerce resources

 

Packaging 101: What you need to know

Packaging 101: What you need to know
 

Your guide to customs, duties and selling worldwide

Your guide to customs, duties and selling worldwide
 

Free shipping strategy: Is your business ready to deliver?

Free shipping strategy: Is your business ready to deliver?
 

Stop ecommerce fraud in its tracks with these security tips

Stop ecommerce fraud in its tracks with these security tips
 

Ecommerce returns: Best practices for your ecommerce

Ecommerce returns: Best practices for your ecommerce
 

Sustainability is here to stay – three factors shoppers care about

Sustainability is here to stay – three factors shoppers care about
 

Safety first: Preventing and managing ecommerce fraud

Safety first: Preventing and managing ecommerce fraud

Explore how-to content

Transform your business and enhance your online presence with our how-to articles and expert guides.

 

How to optimize your packaging strategy to enhance your customer experience

How to optimize your packaging strategy to enhance your customer experience
 

How to reduce checkout abandonment and increase conversions

How to reduce checkout abandonment and increase conversions
 

How to master international shipping and delight customers round the world

How to master international shipping and delight customers round the world
 

How to build a better ecommerce operations workflow

How to build a better ecommerce operations workflow
 

How to create a win-win ecommerce returns strategy

How to create a win-win ecommerce returns strategy
 

How to deliver a better end-to-end shopping experience with Canada Post and Magento

How to deliver a better end-to-end shopping experience with Canada Post and Magento
 

How to turn on Canada Post features in your Magento ecommerce store

How to turn on Canada Post features in your Magento ecommerce store
 

How to integrate Deliver to Post Office into your ecommerce site

How to integrate Deliver to Post Office into your ecommerce site

Get the latest ecommerce insights and trends delivered straight to your inbox.

Sign up

“Don't be afraid to be selective in where you offer free shipping in order to maintain your margins. You can keep it in place for accessible delivery areas, like city centres and suburbs, and limit it for more rural or remote locales.”

- Ingrid Stangneth, Manager, Business Development, Ecommerce, Canada Post

Find out if your business is ready to offer free shipping by reading our blog

“The new zero-waste packaging economy is here to stay and it's time to catch up. As more companies promote their sustainable packaging alternatives, it's important that they optimize their packaging for the job at hand and ensure that it can be readily recovered and recycled consistent with industry standards.”

- Dan Lantz, Director, Packaging Association of Canada

Read our guide to learn more about packaging optimization

“Click-and-collect should be considered part of a complete omni-channel customer experience. It’s proof that your business is customer-centric.”

- Alice Lafferty, Vice President, Operations Excellence, Canada Post

Read our blog to learn more about click and collect.

Hear from the experts

Make decisions with confidence. Explore articles and commentary from ecommerce industry leaders.

 

The strategy behind brands leveraging influencer marketing

The strategy behind brands leveraging influencer marketing
 

5 from 5: Advice from 5 Canadian ecommerce leaders

5 from 5: Advice from 5 Canadian ecommerce leaders
 

Are you ready to outsource fulfilment? We asked the experts

Are you ready to outsource fulfilment? We asked the experts
 

Crossing the border: The costs and benefits of going international

Crossing the border: The costs and benefits of going international
 

Ecommerce meets retail: A guide to click-and-collect and in-store pickup models

Ecommerce meets retail: A guide to click-and-collect and in-store pickup models
 

Ecommerce expansion opportunities in China for SMEs

Ecommerce expansion opportunities in China for SMEs

Get up close and personal. Attend our events that feature expert guest speakers and panelists.

Join us

Premium

Get an insider's view

Make better decisions with exclusive insights, research and intelligence from industry leaders.

Grow with Canada Post solutions

Make informed decisions.

Get practical advice and ecommerce support from our team of experts.

Contact an expert