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    Best practices

    Access practical resources designed to guide your business
    across the evolving ecommerce landscape.

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    Blog

    Free shipping strategy:

    Is your business ready to deliver?

     
     

    Blog

    Reducing the risk of ecommerce fraud for your business and your customers

    Reducing the risk of ecommerce fraud for your business and your customers
     

    Blog

    Conversion and abandonment – the ingredients you need to maximize your checkout experience store

    Conversion and abandonment – the ingredients you need to maximize your checkout experience store
     

    Guide

    Packaging Guide: Tips to make better packaging choices for your ecommerce store

    Packaging Guide: Tips to make better packaging choices for your ecommerce store
     

    Guide

    International shipping: Your guide to customs, duties and selling worldwide

    International shipping: Your guide to customs, duties and selling worldwide

    Explore how-to content

    Grow your business and enhance your online presence with our how-to articles and expert guides.

     

    Guide

    How to sell online outside of Canada

    How to sell online outside of Canada
     

    Blog

    How to optimize ecommerce conversions

    How to optimize ecommerce conversions
     

    Blog

    How to efficiently scale up your ecommerce business

    How to efficiently scale up your ecommerce business
     

    Blog

    How to optimize your ecommerce strategy to complement your retail experience

    How to optimize your ecommerce strategy to complement your retail experience

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    “Don't be afraid to be selective in where you offer free shipping in order to maintain your margins. You can keep it in place for accessible delivery areas, like city centres and suburbs, and limit it for more rural or remote locales.”

    - Ingrid Stangneth, Manager, Business Development, Ecommerce, Canada Post

    Find out if your business is ready to offer free shipping by reading our blog

    “The new zero-waste packaging economy is here to stay and it's time to catch up. As more companies promote their sustainable packaging alternatives, it's important that they optimize their packaging for the job at hand and ensure that it can be readily recovered and recycled consistent with industry standards.”

    - Dan Lantz, Director, Packaging Association of Canada

    Read our guide to learn more about packaging optimization

    “Click-and-collect should be considered part of a complete omni-channel customer experience. It’s proof that your business is customer-centric.”

    - Alice Lafferty, Vice President, Operations Excellence, Canada Post

    Read our blog to learn more about click and collect.

    Hear from the experts

    Make decisions with confidence. Explore articles and commentary from ecommerce industry leaders.

    A woman stares at her cell phone.
    A woman stares at her cell phone.

    Hear from the experts

    Make decisions with confidence. Explore articles and commentary from ecommerce industry leaders.

     

    Event

    Safety first: Preventing and managing ecommerce fraud

    Safety first: Preventing and managing ecommerce fraud
     

    Blog

    Is your business ready to outsource fulfillment? We asked the experts

    Is your business ready to outsource fulfillment? We asked the experts
     

    Blog

    Packaging 101: What you need to know

    Packaging 101: What you need to know
     

    Blog

    Crossing the border: The costs and benefits of going international

    Crossing the border: The costs and benefits of going international
     

    Blog

    Ecommerce meets retail: A guide to click-and-collect and in-store pickup models

    Ecommerce meets retail: A guide to click-and-collect and in-store pickup models

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