Privacy Policy

A postal worker scans a Canada Post flat rate box.

Controlling your privacy

Some of the personal information we collect is necessary to provide you with a service. For example, the destination address on the parcel you ship with us. We’ll be transparent about how we use your information.

Sometimes we’ll collect your information to improve your customer experience or to help offers and information reach you. For example, we may include your information on address lists that we make available to mailers or use cookies to follow your activity on our website. In this case, you’ll have control over how we use your information.

Your privacy controls and preferences

Go to reference for footnote 1. A cookie is a small file that’s sent to your computer when you visit our website. When you visit our site again, the cookie allows our site to recognize your browser and preferences.
Go to reference for footnote 2. A web beacon is technology we use to check if you have accessed some of our website or email content.
Go to reference for footnote 3. A pixel tag is technology we place on our website, or within the body of an email, to track your interactions with us. This includes when you view our site or open an email sent from us.
Go to reference for footnote 4. There’s no additional fee for paying the duty and taxes online but there's a $9.95 handling fee included in the amount owing.