Privacy Policy

A postal worker scans a Canada Post flat rate box.

Questions or comments

We’re committed to giving you excellent service and support in the most privacy-conscious way possible. We value your business and your trust in our brand.

If you have any concerns or questions about the way we handle your personal information, please email or call us at 1-866-913-2473. For questions related to our products and services, please reach out to Customer Service at 1-866-607-6301.

We’ll make sure we address all your concerns and questions about how we handle your personal information. We encourage you to raise any issues with us first. But, under the Privacy Act, you also have the right to bring your concerns to the Office of the Privacy Commissioner of Canada.

You can contact them at:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3

Phone: 1-800-282-1376 (toll free), (819) 994-5444
Fax: (819) 994-5424