Questions or Comments - Customer Service
For questions related to our products and services, including inquiries pertaining to chat transcripts, service tickets, packages, Mail Forwarding, change of address, identity theft and mail tampering/theft, please contact customer service at 1-866-607-6301.
For mail delivery accommodation requests, please contact the delivery accommodation
program at 1-844-454-3009.
Questions or Comments – Privacy Policy
We’re committed to giving you excellent service and support in the most privacy-conscious way possible. We value your business and your trust in our brand.
If you have any concerns or questions about the way we handle your personal information, please email or call us at 1-866-913-2473.
We’ll make sure we address all your concerns and questions about how we handle your personal information. We encourage you to raise any issues with us first. But, under the Privacy Act, you also have the right to bring your concerns to the Office of the Privacy Commissioner of Canada.
You can contact them at:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Phone: 1-800-282-1376 (toll free), (819) 994-5444
Fax: (819) 994-5424
Website: priv.gc.ca