Addressing requirements

The address information on the shipping label must be:

  • Legible
  • Completed correctly as specified in our Addressing guidelines including, but not limited to:
    • The recipient name or recipient company name
    • Recipient telephone number

If any addressing deficiency causes a delay in delivery of an item, the service guarantee won’t apply.

Xpresspost – International destination list

See the International shipping chart for a list of selected destinations and to see if it’s acceptable to address the item to a PO box and where Signature is available.

Tracked Packet – International destination list

For a list of selected destinations, see the International shipping chart.

Please note:

  • It’s mandatory to include a U.S. ZIP code for all U.S. destinations.
  • You’re responsible for signing all documentation where applicable. Employees aren’t allowed to sign the shipping label or the Invoice Declaration/Commercial Invoice on the sender’s behalf.