Features and options overview

A feature is provided automatically as part of the basic service. For certain features, there may be a fee.

An option is a service enhancement that’s not included automatically as part of the basic service.

If you want to add an option to your selected service, you must select the option at the time of shipping to ensure it's properly captured and linked to the unique tracking number.

You may select options when:

  • Using our Electronic Shipping Tools (EST)
  • Using Snap Ship (Priority™ Worldwide isn’t available in Snap Ship)
  • You affix an extra Canada Post approved label or sticker on the shipping label

Most options are available for an extra fee.

Features and options for Parcel Services – U.S.

Legend:

checkmark iconmeans the feature is included with the service

dollar sign iconmeans the option comes with an extra fee

cross iconmeans the feature or option isn't available with the service

Features and options Priority Worldwide Xpresspost™– USA Expedited Parcel™ – USA Tracked Packet™ – USA Small Packet– USA (Air)
On-Time Delivery Guarantee Feature available Feature available Not available Not available Not available
Tracking Events and Services
Tracking and Delivery Confirmation Feature available Feature available Feature available Feature available Not available
Delivery updates Feature available Feature available Feature available Feature available Not available
Delivery to a post office box (where available) Not available Feature available Feature available Feature available Feature available
Coverage options
Liability coverage (up to $100) Feature available Feature available Feature available Feature available Not available
Additional Liability coverage (up to $1,000) Option with extra fee Option with extra fee Option with extra fee Not available Not available
Signature
Signature Feature available Feature available Not available Not available Not available
Pickup services
Recurring (Scheduled) Pickup Option with extra fee Option with extra fee Option with extra fee Option with extra fee Option with extra fee
One-time On-Demand Pickup Feature available Option with extra fee Option with extra fee Option with extra fee Option with extra fee
One-time Third-Party On-Demand Pickup Feature available Option with extra fee Option with extra fee Option with extra fee Option with extra fee
Returns
Return to Sender Option with extra fee Option with extra fee Option with extra fee Option with extra fee Option with extra fee
Customs clearance
Postal presentation Not available Feature available Feature available Feature available Feature available
Commercial clearance Feature available Not available Not available Not available Not available

Features and options for Parcel Services – International

Legend:

checkmark iconmeans the feature is included with the service

dollar sign iconmeans the option comes with an extra fee

cross iconmeans the feature or option isn't available with the service

Features and options Priority Worldwide Xpresspost - International International Parcel
 (Air and Surface)
Tracked Packet - International Small Packet – International (Air and Surface)
On-Time Delivery Guarantee Feature available Available to certain destinations. See Addressing requirements Not available Not available Not available
Tracking Events and Services
Tracking and Delivery Confirmation Feature available Feature available Not available Feature available Not available
Delivery updates Feature available Feature available Not available Feature available Not available
Delivery to a post office box (in destination, where offered) Feature available Feature available Feature available Feature available Feature available
Coverage options
Liability coverage (up to $100) Feature available Feature available Feature available Feature available Not available
Additional Liability coverage (up to $1,000) Option with extra fee Option with extra fee Option with extra fee Not available Not available
Signature
Signature Feature available Feature available
(only the signatory name is available)
Not available Not available Not available
Pickup services
Recurring (Scheduled) Pickup Option with extra fee Option with extra fee Option with extra fee Option with extra fee Option with extra fee
One-time On-Demand Pickup Feature available Option with extra fee Option with extra fee Option with extra fee Option with extra fee
One-time Third-Party On-Demand Pickup Feature available Option with extra fee Option with extra fee Option with extra fee Option with extra fee
Returns
Return to Sender Option with extra fee Option with extra fee Option with extra fee Option with extra fee Option with extra fee
Customs clearance
Postal presentation Not available Feature available Feature available Feature available Feature available
Commercial clearance Feature available Not available Not available Not available Not available