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Here’s an overview of delivery standards for Parcel Services shipping in Canada.
Parcel Services shipping in Canada delivery standards overview
|Delivery area||PriorityTM||XpresspostTM||Expedited ParcelTM||Flat rate box||Regular ParcelTM|
|Major Urban Centres|
|Local||next day||next day||1 day||1 day||up to 2 days|
|Regional||next day 1||next day 1||1 day and up to 3 days||1 day and up to 3 days||3 days and up to 5 days|
|National||next day 1||2 days||2 days and up to 7 days||2 days and up to 7 days||4 days and up to 9 days|
|Non-Major Urban Centres|
|Local||next day||next day||1 day||1 day||2 days|
|Regional||next day and up to 2 days 1||2 days 1||up to 4 days||up to 4 days||up to 6 days|
|National||next day and up to 3 days 1||3 days 1||up to 11 days||up to 11 days||up to 12 days|
|Northern Regions and Remote Centres|
|Local 1||5 days||5 days||6 days||6 days||6 days|
|Regional 1||5 days and up to 7 days||5 days and up to 7 days||6 days and up to 13 days||6 days and up to 13 days||6 days and up to 13 days|
|National 1||5 days and up to 8 days||5 days and up to 8 days||6 days and up to 13 days||6 days and up to 13 days||6 days and up to 13 days|
How we define “Regional” and “National”
Regional: An item moves within the same region. For example, Vancouver to Winnipeg.
National: An item moves between Canadian regions. For example, Vancouver to Halifax.
- Newfoundland and Labrador
- Prince Edward Island
- Nova Scotia
- New Brunswick
- Ontario (including Northwestern Ontario Postal CodesOM P7A to P7L, P8N, P8T, P9A, P9N, and P0T to P0Y)
- British Columbia
- Northwestern Ontario (Postal CodesOM P7A to P7L, P8N, P8T, P9A, P9N, and P0T to P0Y)
Yukon is its own region
Important information about Parcel Services shipping in Canada delivery standards
- Priority service isn’t available to or from air stage offices.
- On-Time Delivery Guarantee isn’t available 1 to or from air stage offices for:
- Expedited Parcel™
- Flat rate box
1 Exceptions apply.
Delivery standards are the expected transit time – in business days – from the next business day after deposit to the first delivery attempt. Delivery standards exclude the day of mailing, weekends, and statutory holidays. We consider any item deposited on a statutory holiday, on a weekend, or after local cut-off times (for example, after the last collection time specified on the street letter box or after the post office cut-off time), as deposited on the next business day.
Delivery standards don’t apply to:
- Redirected or returned items
- Improperly packaged or prepared items
- Incorrectly addressed items
Other exceptions apply.
Delivery standards are subject to change without notice. Terms and conditions apply. For more information, visit our Delivery standards page.
Our On-Time Delivery Guarantee applies to some services (see the table on the Features and options overview page). Except where the On-Time Delivery Guarantee applies, all delivery standards are estimates only and aren't guaranteed. The On-Time Delivery Guarantee may be modified during a peak period or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to:
- Acts of God
- Inclement weather
- Acts of terrorism
- Acts of war
- Flight delays or cancellations
- Labour disruptions
- Equipment failures
- Unanticipated surges in volume
The On-Time Delivery Guarantee is subject to terms and conditions. For more information, see the General Terms and Conditions.