What’s included
Xpresspost™ - International shipping service is a fast and affordable way to get your goods to international destinations. Choose Xpresspost - International service and automatically get these features:
- Guaranteed delivery times (depending on the country of destination).
- Delivery in as few as 4 business days between major centres in Canada and the destination country.*
- Delivery confirmation and the ability to track your items online.
- Coverage up to $100 for loss or damage (excludes prepaid envelopes).
- Delivery to Post Office boxes where available.
*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.
What’s extra
Add options for a fee:
- Signatory name (view online who signed for the item).*
- Increase coverage up to $1,000 for loss or damage (excludes prepaid envelopes).*
- Send oversize items.*
- Pickup service for qualified commercial customers. Find out if you are eligible for pickup service.
Read the full list of features and options.
*Exceptions apply depending on the destination.
About pickup service
Submit a one-time on-demand request or set up regularly scheduled pickups—all online.
Learn more about pickup.
Undeliverable items
Items found to be undeliverable at the destination will be returned to sender for a fee.
Xpresspost - International specifications
Your Xpresspost - International documents and parcels must meet our size and weight specifications.
Size
| Length: | Longest side of your item |
| Width: | Depth of your item |
| Height: | Thickness of your item |
| Girth: | Distance around your item Girth = (width + height) x 2 |
| CATEGORY | LENGTH | WIDTH | HEIGHT | |
|---|---|---|---|---|
| Documents and Parcels | Minimum | 210 mm | 140 mm | 1 mm |
| Countries accepting oversize | Maximum | Length = 1.5 m Length + Girth = 3 m |
||
| Countries not accepting oversize | Maximum | Length = 1 m Length + Girth = 2 m |
||
| Prepaid Letter | Maximum | 380 mm | 240 mm | - |
Weight
| CATEGORY | WIDTH | |
|---|---|---|
| Documents and Parcels | Minimum | - |
| Countries accepting oversize | Maximum | 20 – 30 kg* |
| Countries not accepting oversize | Maximum | 20 – 30 kg* |
| Prepaid Letter | Maximum | 500 g |
*Exceptions apply depending on the destination.
Rates & prices
Shipping rates are based on the origin, destination, weight and dimensions of your item and the options you choose. Find a rate for your item now. Buy Xpresspost-International service online using our Electronic Shipping Tools or in person at any Post Office.
Discounts
- Save 5% when you join our VentureOne™ program for small businesses.
- Get volume discounts if you regularly ship large quantities. Call 1-866-757-5480 for more information.
- Get an additional 3% discount when you use our Electronic Shipping Tools to prepare and pay for your shipments.
Shipping is simple
Whether you buy Xpresspost - International service online or at one of our 6,600 Post Offices, it’s easy to use. If you are using Xpresspost - International prepaid envelopes, simply complete the shipping label. If you’re using your own packaging, complete an Xpresspost-International shipping label and customs declaration.
Every Xpresspost - International item has delivery confirmation included, so you can check the delivery status of your shipment online anytime. You can even get the latest tracking information sent directly to your inbox or wireless device.
Prepaid envelopes and labels—buy now, use anytime
Xpresspost - International is also available in convenient prepaid shipping envelopes. They feature flat rate pricing and can be purchased in advance and then used whenever you need them. Please note that Xpresspost - International prepaid envelopes can only be used to send documents of no commercial value.
You can buy prepaid shipping products:
- From our online store.
- Through Customer Service at 1-877-632-6347.
- By contacting your Canada Post representative.
- At your local Post Office.
Non-prepaid convenience envelopes
Do you prefer ‘pay-as-you-go’ shipping? Order our non-prepaid flexipack envelopes. They’re free—so you only pay for shipping when you purchase your shipping labels. Contact your Canada Post representative for more details.
Support
Need help? Contact us and we’ll gladly answer your questions.
