Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We're upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade.

Canada Post will be closed on December 26 and 27 for Christmas and Boxing Day, as well as January 2 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

The Rankin Inlet Post Office is currently experiencing a delay with Regular and Expedited parcels; Priority and Xpresspost parcels continue to move as expected. We are prioritizing lettermail to ensure that your important mail and documents continue to arrive in a timely manner.

We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade

Effective immediately, Canada Post is offering free Mail Forwarding Service for up to 12 months to eligible residents and businesses displaced by Hurricane Fiona.

We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better.

We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on December 27 and 28 for Christmas and Boxing Day, as well as January 3 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

Canada Post will be closed on December 25 and 28 for Christmas and Boxing Day, as well as January 1 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

This morning, Canada Post is opening a new temporary postal facility in order to better process the mail and facilitate mail pick-ups.

Your Fort McMurray Canada Post team continues its efforts to reinstate postal services to all residents of our community with the opening a new postal facility. This facility will allow us to better process the mail and make items available for pick-up. The address and business hours of the new location will be provided on Tuesday (May 19) morning.

Fort McMurray Canada Post employees – your family members, friends and neighbours – are working hard to reinstate postal services to all residents of our community.

Once again in these challenging times for Fort McMurray residents and businesses, Canada Post is working hard to keep you connected. The flooding has had an impact on one of our delivery facilities and we are working hard on getting an alternate facility up and running.

OTTAWA - Canada Post understands the important role the postal service plays and is committed to serving Canadians while taking action to keep our people and our communities safe. To do so effectively in these challenging times, we will continue to review and quickly adapt our approach with health and safety as our primary goal.

As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

As we continue to serve Canadians across the country, Canada Post is closely monitoring the coronavirus (COVID-19) pandemic.

Postal service in Newfoundland continues to be impacted by the effects of severe winter weather in St. John’s and other communities.

On December 24 and 31, mail will be collected from mailboxes and post offices earlier in the day than usual. Community mailboxes and street letter boxes will be cleared as early as 8:00 am local time, and mail will be collected from post offices as early as noon local time. Items deposited after mail is collected on December 24 or 31 will be processed the next business day.

Communities and regions where mail cannot be delivered can pick up their mail (including Canada child benefit cheques) at the following post offices

Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019. Customers with online accounts will receive an automated email from Canada Post that includes the steps to reset their password.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Wildfires are affecting mail and parcel delivery in certain communities of Alberta. Canada Post has put contingency measures in place to serve residents of these communities.

Canada Post is delivering mail to the impacted areas where it is safe to do so. We continue to assess the situation and options in all areas to serve you as conveniently as possible.

Canada Post is pleased that a special examination by the Office of the Auditor General of Canada and KPMG found that Canada Post has good practices in place to oversee the running of the Corporation and to manage its operations. The special examination report can be found here.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on Tuesday, January 1 for New Year's Day with no regular collection or delivery of mail on this day.

Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas, with no regular collection or delivery of mail on these days.

Mail delivery restored.

Delays are expected for all mail items sent to Belgium between November 5 and November 13, 2018 due to postal strike activity by Belgian Post employees.

Canada Post will be closed on Monday November 12 for Remembrance Day, with no regular collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

Effective immediately, mail and parcel service to Guatemala has resumed, as the destination country has re-established its postal service. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

Canada Post will be closed on Monday, October 8 for Thanksgiving Day, with no regular collection or delivery of mail on this day.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on Monday September 3 for Labour Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on August 20 for Discovery Day in Yukon, with no collection or delivery of mail on this day.

NOR-PEL Inc. employees in Atlantic Canada represented by the Canadian Union of Postal Workers (CUPW) continue to strike. NOR-PEL Inc. employees provide delivery and pickup support services under contract to Canada Post. They are located in Cape Breton NS, New Glasgow NS and St. Stephen NB.

Canada Post will be closed on August 6 for the holiday Monday, with the exception of Quebec and Yukon, with no collection or delivery of mail on this day.

Canada Post will be closed on July 2 for Canada Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed on July 1 and 2. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

On June 25, Canada Post will be closed for Saint-Jean-Baptiste Day in Quebec, with no collection or delivery of mail on this day. Corporate post offices will be closed on June 24 and 25. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business. This applies to Quebec post offices only.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Effective May 14, 2018, we’re excited to offer Xpresspost - International to 7 additional countries (as a replacement for the International Parcel - Air service)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on Friday, March 30 and Monday, April 2 for holiday hours, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

Canada Post will be closed on Monday, January 1 for New Year’s Day, with no collection or delivery of mail on that day. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

Canada Post will be closed on Monday December 25 and Tuesday, December 26th for the holiday season, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window:

Canada Post will not be operating on Monday, November 13, 2017 to observe Remembrance Day. As a result, scheduled or on-demand pickups will not be performed on this day, but will resume on Tuesday, November 14.

Postal services to Costa Rica and St. Martin (French part of the island) have been restored following the disruption caused by hurricanes in the region.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country.

Postal services to Dominica and Mexico have been restored following the disruption caused by extreme weather conditions in the region. Mail and parcels destined to Dominica and Mexico will again be accepted by Canada Post. Service to previously affected destinations in the Caribbean is now back to normal.

To help restore delivery of mail and parcels as soon as possible to displaced residents of certain regions affected by forest fires, residents can register for free mail forwarding services at any post office across the country or online. Details below:

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post Shipping labels. Shippo can be used to get rates and purchase shipping labels across multiple channels, all from one platform.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

Please note that any item shipped using the obsolete manual C.O.D. labels after April 3, 2017 will be returned to you as our network will no longer support these labels.

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to confirm their address for a parcel delivery. We wish to remind customers to not click on any links or open documents. These fraudulent messages are known as "phishing" and may contain viruses.

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

Services for parcels and letters to Guatemala have resumed. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

Services for parcels and letters to Guatemala continue to be suspended at the request of the destination country.

Canada Post will be closed on Monday, December 26, and Tuesday, December 27, 2016, as well as Monday, January 2, 2017.

Effective immediately, service for parcels and letters to Bolivia are temporarily suspended as carriers are experiencing capacity constraints and are imposing an embargo to this destination. Canada Post is seeking alternate routing arrangements.

Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country, due to staffing and logistical difficulties it has been encountering.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

Canada Post will not be operating on Friday, November 11, 2016 to observe Remembrance Day.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

We’re excited to offer Xpresspost International service to 19 additional countries. Effective October 24, you will be able to ship items using Xpresspost International, instead of using International Air Parcel, which is slower and lacks the features Xpresspost International has to offer.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

Following potential safety concerns raised by the manufacturer, Canada Post will not be accepting Samsung Galaxy Note 7 Devices for delivery.

Global e-commerce is increasing rapidly, and with it comes higher expectations from shippers and receivers. Canada Post is committed to improving its services to meet your changing needs and expectations.

Delays are expected for all mail items sent to Australia between September 26 and October 9, 2016 due to strike activity by the Border Protection Department, which oversees customs clearance.

We have just released our financial results for the second quarter of 2016. Canada Post made a profit of $1 million this quarter, which is essentially break even. Transaction mail volumes continue to fall, parcel volumes are up again and pension solvency obligations grew by 2 billion. Our growth in parcels won’t be enough to cover our transaction mail declines as well as our pension obligations.

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

Due to strong earthquakes in Japan causing major disruptions to rail and road transport in affected areas, the delivery of letters and parcels may be delayed.

Effective immediately, postal service for parcels and letters to Belgium has resumed. Canada Post has made contingency arrangements to offset the impact to mail flow due to the temporary closure of the Brussels Airport.

Due to the temporary closure of Brussels Airport, air letters, parcels and Xpresspost items destined for Belgium will be temporarily held.

Effective immediately, services for parcels and letters to Cuba are temporarily suspended due to infrastructure improvements at the José Martí International Airport in Havana.

Effective immediately, postal service for parcels and letters to Peru has resumed. The postal strike in Peru from November 2015 has ended and all postal services are now operating normally.

Effective immediately, service for parcels and letters to Peru is not available due to an ongoing labour dispute and service is suspended indefinitely.

There’s an email being circulated which suggests that prices are not consistent between post offices. Let’s clear this up: This email is false. Here’s why:

Canada Post will be closed on Friday, December 25, Monday, December 28, 2015 and Friday, January 1, 2016.

We will not be operating Nov. 11, Remembrance Day. This affects pickups and expected delivery dates. Some exceptions apply.

Due to a labour disruption in Brazil, the delivery of letters, parcels and EMS items may be delayed. Consequently, effective September 16, the on-time guarantee for Xpresspost International items destined to Brazil is temporarily suspended.

Korea Post is moving from a 6-digit postcode to a 5-digit postcode system.

Effective Apr. 20, 2015, all Yemen-bound mail accepted by Canada Post will be returned to sender. Once postal service has resumed, customers will be able to resend their mail items at no additional charge.

Effective immediately, postal service for parcels and letters to Yemen is temporarily suspended.

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

Canada Post offers customers the highest security for the online and mobile delivery of postal services and confirms that its services were not impacted by the Heartbleed bug.

The designated postal operator of Ukraine has informed member countries of the Universal Postal Union of difficulties in delivering postal items to addressees in the Crimea and Sevastopol. This is due to the current situation in Ukraine and in particular on the Crimean peninsula.

In less than a decade, digital communication has eaten away at the core business of Canada Post, putting at risk a corporation that had survived 250 years of dramatic change.

As part of Canada Post’s competitive pricing structure for parcels, the corporation introduced a surcharge of $5 on incoming parcels to Fort McMurray following similar moves by others in the delivery business.

Canadians rely on Canada Post to deliver their mail and parcels on a regular basis. That expectation is built over many years of serving our customers, even when faced with difficult weather challenges.

Canada Post is making changes to its Light Packet service, beginning in January 2014. Light Packet is an economical service that allows customers to ship small goods up to 500 grams to the U.S. or to an international destination.

As of November 14, 2013 Canada Post has not received any official communication from Philippine postal authorities, the UPU or international transportation suppliers to indicate that letter or parcel delivery in the Philippines is suspended.

Internet advertising is certainly booming… the days of putting up posters in local neighbourhood community centres about yard sales and other classifieds is quickly migrating over to online channels. And why not – a few clicks now allows consumers to connect with interested buyers and sellers faster than ever.

Effective immediately, postal service for parcels and letters to Syria is not available because transportation issues in that country no longer allow us to ensure secure delivery of the mail.

Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations. These requirements are similar to those followed by many other countries.

Canada Post is warning Canadians to be aware of a recent scam in which some individuals are receiving a letter fraudulently using the Canada Post logo and identified as coming from Canada Post.

Canada Post wishes to alert customers that an email containing misinformation regarding discrepancies in pricing between Canada Post corporate outlets and private postal outlets has resurfaced.

Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet.

Have you received a letter that has a Canada Post logo on it and is identified as coming from Canada Post, asking you to secretly pose as a customer sending funds using electronic money transfer services such as Western Union or MoneyGram and explaining that your role is to help rate the performance level of the money transfer service offered at Canada Post or Shoppers Drug Mart outlets or other establishments?

March is Fraud Prevention Month and Canada Post wants to remind customers that fraud, identity theft and other types of scams can happen anywhere – in your mailbox or recycle bin, via email, on the telephone, and more.

Canada Post Corporation - Special Examination Report 2009