Closures and service interruptions

Canada Post delivery trucks parked in a row.Canada Post delivery trucks parked in a row.Canada Post delivery trucks parked in a row.

View all closures and outages

Learn about upcoming outages to our website and specific online tools that are affected as well as major weather events and holiday closures that impact mail delivery in your community.

Browse previous service closures and delivery interruptions by selecting a year to filter your results.

For up to date information on our delivery service, please visit Service Alerts.

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Most recent closures and service interruptions shown first

Free Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24

Free Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24

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Outage Details – Saturday May 18 from 9:00 p.m. until Sunday May 19 at 7:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday May 4 from 9:00 p.m. until Sunday May 5 at 6:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Saturday, March 2 from 9:00 p.m. to Sunday, March 3 9:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Saturday, February 24 from 1:00 a.m. until 4:00 a.m. Eastern Time (ET), and Saturday, February 24 from 9:00 p.m. to Sunday, February 25 7:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday February 17 at 9 p.m. until Sunday February 18 at 6 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Sunday February 4 from 12:01 a.m. until 6:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Saturday November 4 at 11 p.m. until Sunday November 5 at 5 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Sunday October 8 from 2:30 a.m. until 6:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Friday September 15 at 9 p.m. until Sunday, September 17 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Saturday September 9 at 9 p.m. until Sunday, September 10 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Additional information for residents affected by wildfires in British Columbia

As wildfires continue in parts of the country, Canada Post is offering free Mail Forwarding to keep residents of impacted communities connected.

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Additional information for residents affected by wildfires in the Northwest Territories

As wildfires continue in parts of the country, Canada Post is offering free Mail Forwarding to keep residents of impacted communities connected.

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Free Mail Forwarding for customers affected by wildfires in the Northwest Territories effective August 30

Effective August 30, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 29 to register for the free service.

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Free Mail Forwarding for customers affected by wildfires in British Columbia effective August 30

Effective August 30, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 29 to register for the free service.

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Important information for customers affected by wildfires in the Northwest Territories

Canada Post recognizes the difficulties facing many residents in communities across the Northwest Territories resulting from wildfires. Our team is actively working to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Important information for customers affected by wildfires in British Columbia

Canada Post recognizes the difficulties facing many residents in communities across the province of British Columbia resulting from wildfires. Our team is actively working to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Wildfires in N.W.T impacting mail delivery in Nunavut communities

Due to the ongoing wildfires in the Northwest Territories, we are experiencing some service disruptions in other communities including regions of Nunavut. Red and Yellow delivery service alerts have been issued for many communities affected by the wildfires.

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Update: important information for customers affected by flooding in Nova Scotia communities

Damage from severe flooding in Nova Scotia continues to affect Canada Post’s collection and delivery services in parts of the province. We continue to assess the evolving situation and all options to best serve the people of Nova Scotia and keep them connected. As we do that, the safety of our employees continues to be our number one priority.

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Floods impacting delivery in parts of Nova Scotia

Severe flooding in Nova Scotia continues to impact Canada Post’s collection and delivery services in the province. Collection and delivery operations resumed on Tuesday, July 25, in areas where it is safe to do so. Most post offices also reopened.

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Canada Post issues delivery service alert for Nova Scotia

Canada Post is advising customers that it has issued a red service alert for the province of Nova Scotia due to severe flooding in the region.

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Outage details - Saturday July 22 at 9 p.m until Sunday, July 23 at 3 a.m Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details - Saturday July 15 at 9 p.m until Sunday, July 16 at 7 a.m Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details - Saturday July 8 at 9 p.m. until Sunday July 9 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details - Saturday, June 24 at 9 p.m until Sunday, June 25 at 6 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable or impacted during this upgrade.

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Delivery services in some parts of Nova Scotia affected due to wildfires

Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Quebec communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage details - Saturday June 17 at 9 p.m until Sunday, June 18 at 5 p.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Delivery services in some parts of Nova Scotia affected due to wildfires

Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Quebec communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Saskatchewan communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Delivery services in some parts of Nova Scotia affected due to wildfires

Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Delivery services in some parts of Nova Scotia affected due to wildfires

Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. Where delivery is not possible, all Lettermail and parcels are being held securely. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Outage details - Saturday, June 3 at 9 p.m until Sunday, June 4 until 7 a.m Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in Hay River, N.W.T.

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by flooding in Ontario communities

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Ontario communities

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Ontario communities

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by flooding in Ontario communities

Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage details - Saturday, May 13 at 9 p.m until Sunday, May 14 until 7 a.m Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update on Public Service Alliance of Canada strike

The Public Service Alliance of Canada – Union of Taxation Employees (PSAC-UTE) and the Canada Revenue Agency (CRA) have reached a tentative agreement. With this agreement, the national PSAC strike is now over and CRA employees are required to return to work on May 4.

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Important information for customers affected by flooding in Ontario communities

Flooding is impacting communities in Ontario, including evacuation orders or evacuation alerts for residents of Kashechewan and Fort Albany.

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Outage details - Sunday May 7 from midnight until 6 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in Alberta Communities

Wildfires are impacting communities in Alberta, including an evacuation order for Wildwood (T0E 2M0).

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Service Alert: No interruption in service for New Brunswick, Monday, May 1, 2023

The Public Service Alliance of Canada (PSAC) has reached a tentative agreement with the federal government for most of the workers who had been on strike. However negotiations and strike activity continue for Canada Revenue Agency (CRA) employees with PSAC – Union of Taxation Employees (PSAC-UTE). This means picketing continues at some sites that could impact the delivery of mail and parcels.

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Service Alert: Interruption in service for regions of New Brunswick, Friday, April 28, 2023

Public Service Alliance of Canada (PSAC) members working for the federal government began strike action on April 19. Picket lines are expected at hundreds of locations across the country.

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Service Alert: Interruption in service for Greater Saint John, N.B. area Thursday, April 27, 2023

Public Service Alliance of Canada (PSAC) members working for the federal government began strike action on April 19. Picket lines are expected at hundreds of locations across the country.

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Service Alert: Interruption in service for Greater Saint John, N.B. area Wednesday, April 26, 2023

Public Service Alliance of Canada (PSAC) members working for Treasury Board and the Canada Revenue Agency began strike action on April 19. Picket lines are expected at hundreds of locations across the country.

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Outage details - Saturday, April 8 at 9 p.m until Sunday, April 9 at 9 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details - Saturday, April 1 at 9 p.m until Sunday, April 2 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details - Saturday March 25 at 9 p.m. until Sunday March 26 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details-  Saturday, March 4 at 9 p.m. until Sunday March 5, at 9 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details- Saturday, February 4 at 11 p.m. until Sunday February 5, at 6 a.m. Eastern Time (ET)

We're upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details- Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET)

We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 26 and 27 for Christmas and Boxing Day, as well as January 2 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Update on Rankin Inlet Post Office

The Rankin Inlet Post Office is currently experiencing a delay with Regular and Expedited parcels; Priority and Xpresspost parcels continue to move as expected. We are prioritizing lettermail to ensure that your important mail and documents continue to arrive in a timely manner.

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Outage details- Sunday November 6th, 12:00 AM- 6:00 AM Eastern Time

We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade

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Canada Post offers free Mail Forwarding Service to those affected by Hurricane Fiona

Effective immediately, Canada Post is offering free Mail Forwarding Service for up to 12 months to eligible residents and businesses displaced by Hurricane Fiona.

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Outage details

We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details

We are upgrading our website and online tools to serve you better.

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Outage details

We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

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Online Tool Outage

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Online Tool Outage

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 27 and 28 for Christmas and Boxing Day, as well as January 3 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 25 and 28 for Christmas and Boxing Day, as well as January 1 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Important information for customers affected by flooding in Fort McMurray, Alberta

This morning, Canada Post is opening a new temporary postal facility in order to better process the mail and facilitate mail pick-ups.

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Important information for customers affected by flooding in Fort McMurray, Alberta

Your Fort McMurray Canada Post team continues its efforts to reinstate postal services to all residents of our community with the opening a new postal facility. This facility will allow us to better process the mail and make items available for pick-up. The address and business hours of the new location will be provided on Tuesday (May 19) morning.

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Important information for customers affected by flooding in Fort McMurray, Alberta

Fort McMurray Canada Post employees – your family members, friends and neighbours – are working hard to reinstate postal services to all residents of our community.

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Important information for customers affected by flooding in Fort McMurray, Alberta

Once again in these challenging times for Fort McMurray residents and businesses, Canada Post is working hard to keep you connected. The flooding has had an impact on one of our delivery facilities and we are working hard on getting an alternate facility up and running.

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Important Changes to Canada's Postal Service

OTTAWA - Canada Post understands the important role the postal service plays and is committed to serving Canadians while taking action to keep our people and our communities safe. To do so effectively in these challenging times, we will continue to review and quickly adapt our approach with health and safety as our primary goal.

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COVID-19 Public update

As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

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Statement on COVID-19

As we continue to serve Canadians across the country, Canada Post is closely monitoring the coronavirus (COVID-19) pandemic.

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Service update for Newfoundland

Postal service in Newfoundland continues to be impacted by the effects of severe winter weather in St. John’s and other communities.

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Mail collection from mailboxes and post offices during the holidays

On December 24 and 31, mail will be collected from mailboxes and post offices earlier in the day than usual. Community mailboxes and street letter boxes will be cleared as early as 8:00 am local time, and mail will be collected from post offices as early as noon local time. Items deposited after mail is collected on December 24 or 31 will be processed the next business day.

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Important information for evacuated communities in Manitoba

Communities and regions where mail cannot be delivered can pick up their mail (including Canada child benefit cheques) at the following post offices

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Canada Post is resetting passwords for online accounts

Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019. Customers with online accounts will receive an automated email from Canada Post that includes the steps to reset their password.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for evacuated residents affected by the wildfires

Wildfires are affecting mail and parcel delivery in certain communities of Alberta. Canada Post has put contingency measures in place to serve residents of these communities.

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Important Information for customers affected by the flooding in Ontario, Quebec and New Brunswick

Canada Post is delivering mail to the impacted areas where it is safe to do so. We continue to assess the situation and options in all areas to serve you as conveniently as possible.

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Canada Post responds to special examination report

Canada Post is pleased that a special examination by the Office of the Auditor General of Canada and KPMG found that Canada Post has good practices in place to oversee the running of the Corporation and to manage its operations. The special examination report can be found here.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Canada Post will be closed on Tuesday, January 1 for New Year's Day

Canada Post will be closed on Tuesday, January 1 for New Year's Day with no regular collection or delivery of mail on this day.

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Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas

Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas, with no regular collection or delivery of mail on these days.

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Parcel service temporarily suspended to Uruguay

Mail delivery restored.

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Mail and parcel services to Belgium experiencing delays

Delays are expected for all mail items sent to Belgium between November 5 and November 13, 2018 due to postal strike activity by Belgian Post employees.

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Canada Post will be closed on Monday November 12 for Remembrance Day

Canada Post will be closed on Monday November 12 for Remembrance Day, with no regular collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Mail and parcel service to Guatemala resumes

Effective immediately, mail and parcel service to Guatemala has resumed, as the destination country has re-established its postal service. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

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Canada Post will be closed on Monday, October 8 for Thanksgiving Day

Canada Post will be closed on Monday, October 8 for Thanksgiving Day, with no regular collection or delivery of mail on this day.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Canada Post will be closed on Monday September 3 for Labour Day

Canada Post will be closed on Monday September 3 for Labour Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Discovery Day in Yukon

Canada Post will be closed on August 20 for Discovery Day in Yukon, with no collection or delivery of mail on this day.

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NOR-PEL strike action in Atlantic Canada

NOR-PEL Inc. employees in Atlantic Canada represented by the Canadian Union of Postal Workers (CUPW) continue to strike. NOR-PEL Inc. employees provide delivery and pickup support services under contract to Canada Post. They are located in Cape Breton NS, New Glasgow NS and St. Stephen NB.

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Canada Post will be closed on August 6 for the holiday Monday

Canada Post will be closed on August 6 for the holiday Monday, with the exception of Quebec and Yukon, with no collection or delivery of mail on this day.

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Canada Post will be closed on July 2 for Canada Day

Canada Post will be closed on July 2 for Canada Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed on July 1 and 2. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Saint-Jean-Baptiste Day in Quebec

On June 25, Canada Post will be closed for Saint-Jean-Baptiste Day in Quebec, with no collection or delivery of mail on this day. Corporate post offices will be closed on June 24 and 25. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business. This applies to Quebec post offices only.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Expanding the reach of the Xpresspost™ - International and Tracked Packet™ - International services

Effective May 14, 2018, we’re excited to offer Xpresspost - International to 7 additional countries (as a replacement for the International Parcel - Air service)

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Easter

Canada Post will be closed on Friday, March 30 and Monday, April 2 for holiday hours, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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New Year’s Day

Canada Post will be closed on Monday, January 1 for New Year’s Day, with no collection or delivery of mail on that day. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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Holiday Closures

Canada Post will be closed on Monday December 25 and Tuesday, December 26th for the holiday season, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window:

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Mail/Parcel pickup and delivery is unavailable on Monday, November 13, 2017, to observe Remembrance Day

Canada Post will not be operating on Monday, November 13, 2017 to observe Remembrance Day. As a result, scheduled or on-demand pickups will not be performed on this day, but will resume on Tuesday, November 14.

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Mail and parcel service to Costa Rica and St. Martin (French) resumes

Postal services to Costa Rica and St. Martin (French part of the island) have been restored following the disruption caused by hurricanes in the region.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

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Mail and parcel service suspended to Guatemala

Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country.

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Mail and parcel service to Dominica and Mexico resumes; Caribbean service back to normal

Postal services to Dominica and Mexico have been restored following the disruption caused by extreme weather conditions in the region. Mail and parcels destined to Dominica and Mexico will again be accepted by Canada Post. Service to previously affected destinations in the Caribbean is now back to normal.

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IMPORTANT INFORMATION FOR EVACUATED RESIDENTS DUE TO FOREST FIRES

To help restore delivery of mail and parcels as soon as possible to displaced residents of certain regions affected by forest fires, residents can register for free mail forwarding services at any post office across the country or online. Details below:

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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eBay sellers are now able to sync their eBay orders with Shippo

eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post Shipping labels. Shippo can be used to get rates and purchase shipping labels across multiple channels, all from one platform.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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NOTICE REGARDING USE OF OBSOLETE C.O.D. SHIPPING LABELS

Please note that any item shipped using the obsolete manual C.O.D. labels after April 3, 2017 will be returned to you as our network will no longer support these labels.

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Email/Virus - Notice to Canada Post Customers

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to confirm their address for a parcel delivery. We wish to remind customers to not click on any links or open documents. These fraudulent messages are known as "phishing" and may contain viruses.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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Resumption of mail and parcel service to Guatemala

Services for parcels and letters to Guatemala have resumed. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

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Ongoing suspension of mail and parcel service to Guatemala

Services for parcels and letters to Guatemala continue to be suspended at the request of the destination country.

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Holiday service and scheduled pickups

Canada Post will be closed on Monday, December 26, and Tuesday, December 27, 2016, as well as Monday, January 2, 2017.

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Mail and parcel service temporarily suspended to Bolivia

Effective immediately, service for parcels and letters to Bolivia are temporarily suspended as carriers are experiencing capacity constraints and are imposing an embargo to this destination. Canada Post is seeking alternate routing arrangements.

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Mail and parcel service suspended to Guatemala

Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country, due to staffing and logistical difficulties it has been encountering.

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Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

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Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

Read more

Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

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Mail/Parcel pickup and delivery is unavailable on Friday, November 11 to observe Remembrance Day

Canada Post will not be operating on Friday, November 11, 2016 to observe Remembrance Day.

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Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

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Expanding the reach of the Xpresspost International service

We’re excited to offer Xpresspost International service to 19 additional countries. Effective October 24, you will be able to ship items using Xpresspost International, instead of using International Air Parcel, which is slower and lacks the features Xpresspost International has to offer.

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Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

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Outage details

We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

Read more

Samsung Galaxy Note 7 Devices

Following potential safety concerns raised by the manufacturer, Canada Post will not be accepting Samsung Galaxy Note 7 Devices for delivery.

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Upcoming changes to Canada Post Parcels Services

Global e-commerce is increasing rapidly, and with it comes higher expectations from shippers and receivers. Canada Post is committed to improving its services to meet your changing needs and expectations.

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On-time delivery guarantee suspended for Xpresspost International destined for Australia

Delays are expected for all mail items sent to Australia between September 26 and October 9, 2016 due to strike activity by the Border Protection Department, which oversees customs clearance.

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5 Facts about our 2016 Second Quarter Results

We have just released our financial results for the second quarter of 2016. Canada Post made a profit of $1 million this quarter, which is essentially break even. Transaction mail volumes continue to fall, parcel volumes are up again and pension solvency obligations grew by 2 billion. Our growth in parcels won’t be enough to cover our transaction mail declines as well as our pension obligations.

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There’s a better way: arbitration could resolve negotiations with CUPW

An arbitrator has just resolved negotiations between Canada Post and the Canadian Postmasters and Assistants Association. The group represents more than 5,000 employees in rural post offices across Canada.

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Email/Virus - Notice to Canada Post Customers

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

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Delivery of letters and parcels to Japan may be delayed

Due to strong earthquakes in Japan causing major disruptions to rail and road transport in affected areas, the delivery of letters and parcels may be delayed.

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Mail and parcel service to Belgium resumes

Effective immediately, postal service for parcels and letters to Belgium has resumed. Canada Post has made contingency arrangements to offset the impact to mail flow due to the temporary closure of the Brussels Airport.

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Mail and parcel service temporarily on hold to Belgium

Due to the temporary closure of Brussels Airport, air letters, parcels and Xpresspost items destined for Belgium will be temporarily held.

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Mail and parcel service temporarily suspended to Cuba

Effective immediately, services for parcels and letters to Cuba are temporarily suspended due to infrastructure improvements at the José Martí International Airport in Havana.

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Mail and parcel service to Peru resumes

Effective immediately, postal service for parcels and letters to Peru has resumed. The postal strike in Peru from November 2015 has ended and all postal services are now operating normally.

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Mail and parcel service to Peru suspended indefinitely

Effective immediately, service for parcels and letters to Peru is not available due to an ongoing labour dispute and service is suspended indefinitely.

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Email being circulated which suggests that prices are not consistent between post offices

There’s an email being circulated which suggests that prices are not consistent between post offices. Let’s clear this up: This email is false. Here’s why:

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Holiday scheduled pickups and deliveries

Canada Post will be closed on Friday, December 25, Monday, December 28, 2015 and Friday, January 1, 2016.

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Mail/Parcel Pick-up and delivery is unavailable on Wednesday, November 11 to observe Remembrance Day

We will not be operating Nov. 11, Remembrance Day. This affects pickups and expected delivery dates. Some exceptions apply.

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On-time delivery guarantee for Xpresspost International items destined to Brazil is temporarily suspended

Due to a labour disruption in Brazil, the delivery of letters, parcels and EMS items may be delayed. Consequently, effective September 16, the on-time guarantee for Xpresspost International items destined to Brazil is temporarily suspended.

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Korea Post is changing its postcode system

Korea Post is moving from a 6-digit postcode to a 5-digit postcode system.

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Mail and parcel service to Yemen suspended

Effective Apr. 20, 2015, all Yemen-bound mail accepted by Canada Post will be returned to sender. Once postal service has resumed, customers will be able to resend their mail items at no additional charge.

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Mail and parcel service temporarily suspended to Yemen

Effective immediately, postal service for parcels and letters to Yemen is temporarily suspended.

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Email/Virus - Notice to Canada Post Customers

New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

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Important notice to our customers about the Heartbleed security risk

Canada Post offers customers the highest security for the online and mobile delivery of postal services and confirms that its services were not impacted by the Heartbleed bug.

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Mail and parcel service temporarily suspended to the Crimean peninsula in the Ukraine (postal codes 95000-99999)

The designated postal operator of Ukraine has informed member countries of the Universal Postal Union of difficulties in delivering postal items to addressees in the Crimea and Sevastopol. This is due to the current situation in Ukraine and in particular on the Crimean peninsula.

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Protecting Canada Post’s Future

In less than a decade, digital communication has eaten away at the core business of Canada Post, putting at risk a corporation that had survived 250 years of dramatic change.

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Statement Regarding Surcharge on Parcels to Fort McMurray

As part of Canada Post’s competitive pricing structure for parcels, the corporation introduced a surcharge of $5 on incoming parcels to Fort McMurray following similar moves by others in the delivery business.

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Canada Post strengthens efforts to alert customers of weather-related delivery issues

Canadians rely on Canada Post to deliver their mail and parcels on a regular basis. That expectation is built over many years of serving our customers, even when faced with difficult weather challenges.

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Changes to Light Packet™ service

Canada Post is making changes to its Light Packet service, beginning in January 2014. Light Packet is an economical service that allows customers to ship small goods up to 500 grams to the U.S. or to an international destination.

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Postal Service to the Philippines following Typhoon Haiyan

As of November 14, 2013 Canada Post has not received any official communication from Philippine postal authorities, the UPU or international transportation suppliers to indicate that letter or parcel delivery in the Philippines is suspended.

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Click here to Buy & Sell…Click Fraud?

Internet advertising is certainly booming… the days of putting up posters in local neighbourhood community centres about yard sales and other classifieds is quickly migrating over to online channels. And why not – a few clicks now allows consumers to connect with interested buyers and sellers faster than ever.

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Mail service to Syria suspended

Effective immediately, postal service for parcels and letters to Syria is not available because transportation issues in that country no longer allow us to ensure secure delivery of the mail.

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Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations

Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations. These requirements are similar to those followed by many other countries.

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Canada Post warns Canadians about Fraud Scam

Canada Post is warning Canadians to be aware of a recent scam in which some individuals are receiving a letter fraudulently using the Canada Post logo and identified as coming from Canada Post.

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Email suggesting discrepancy in pricing between Canada Post corporate outlets and private postal outlets is false

Canada Post wishes to alert customers that an email containing misinformation regarding discrepancies in pricing between Canada Post corporate outlets and private postal outlets has resurfaced.

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REMINDER: Pricing at postal outlets

Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet.

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Tips for spotting fraudulent solicitation letters

Have you received a letter that has a Canada Post logo on it and is identified as coming from Canada Post, asking you to secretly pose as a customer sending funds using electronic money transfer services such as Western Union or MoneyGram and explaining that your role is to help rate the performance level of the money transfer service offered at Canada Post or Shoppers Drug Mart outlets or other establishments?

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From electronic to paper: Fraud can happen anywhere

March is Fraud Prevention Month and Canada Post wants to remind customers that fraud, identity theft and other types of scams can happen anywhere – in your mailbox or recycle bin, via email, on the telephone, and more.

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Canada Post Corporation - Special Examination Report 2009

Canada Post Corporation - Special Examination Report 2009

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