Return Label

Using Return Service labels helps you authorize returns, control costs, speed up the return process, improve your customer service and responsiveness, and provide convenience to your customer. If your customer ever needs to ship an item back to you, they already have a Return Service label. Shipping charges only apply if your customer (the addressee) returns the Item using the label. You will be charged the then applicable charges in effect on the actual shipping date.

Return Service labels are available for Priority Next A.M., Xpresspost, Expedited Parcel and Regular Parcel services.

In addition to letting your customer (the addressee) return the shipment to you, at your expense:

  • You can use the "Track a Package" service because the label includes a tracking barcode which is directly linked to the original shipment.
  • You can get e-mail notifications when a package is being shipped back to you by choosing "E-mail Notification" at time of creating the label.
  1. Select Print return label
  2. Select Return Service
  3. Select Return Address:
    • Use From Address
    • Use Specific Address: enter required information
  4. Click Save