COVID-19 latest updates

    We’re working hard to stay safe and deliver your mail and parcels. Check out our service updates below.

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    Frequently asked questions

    • Are on-time delivery guarantees still suspended?
    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
    • Is it safe to handle mail and parcels?
    • Are post offices still open?
    • What are you doing to keep people safe? Do I have to wear a mask to enter a post office?
    Read more frequently asked questions

    Delivery and workplace updates

    Delivery service alerts

    Get the latest information on delivery interruptions that may be affecting your neighbourhood and international shipments.

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    COVID-19 Visitor Form

    Submit a COVID-19 screening questionnaire before visiting a Canada Post facility.

    I’m a visitor

    Employee updates

    Access employee specific information and workplace updates.

    I'm an employee

    Business mail delivery

    Submit a service ticket to resume mail and package deliveries to your reopening business.

    Create service ticket

    Latest updates

    Get in touch with us


    Our customer service representatives are available to provide support 7 days a week.

    Chat is available:
    Monday to Friday, 7 am to 11 pm ET
    Saturday and Sunday, 9 am to 9 pm ET

    Support and contact information

    Access support for your Canada Post services as well as phone and mailing information.

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