COVID-19 latest updates

    We’re working hard to stay safe and deliver your mail and parcels. Check out our service updates below.

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    Frequently asked questions

    • Are on-time delivery guarantees still suspended?
       
    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
       
    • Is it safe to handle mail and parcels?
       
    • Are post offices still open?
       
    • What are you doing to keep people safe? Do I have to wear a mask to enter a post office?
       
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    Delivery and workplace updates

    Delivery service alerts

    Get the latest information on delivery interruptions that may be affecting your neighbourhood and international shipments.

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    COVID-19 Visitor Form

    Submit a COVID-19 screening questionnaire before visiting a Canada Post facility.

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    Employee updates

    Access employee specific information and workplace updates.

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    Business mail delivery

    Submit a service ticket to resume mail and package deliveries to your reopening business.

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    Latest updates

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    Chat

    Our customer service representatives are available to provide support 7 days a week.


    Chat is available:
    Monday to Friday, 7 am to 11 pm ET
    Saturday and Sunday, 9 am to 9 pm ET


    Support and contact information

    Access support for your Canada Post services as well as phone and mailing information.

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