COVID-19 latest updates

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    Frequently asked questions

    • Are on-time delivery guarantees still suspended?
    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
    • Is it safe to handle mail and parcels?
    • Are post offices still open?
    • What are you doing to keep people safe? Do I have to wear a mask to enter a post office?
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    Latest updates

    Posted in: COVID-19 public updates

    Impacts of the current COVID-19 situation

    Posted in: COVID-19 public updates

    With the rapidly changing situation regarding COVID-19 and the Omicron variant across Canada, we’re experiencing an impact on staffing. We’re responding by implementing contingency plans where necessary and adjusting our operations to serve Canadians. This situation is fluid across the country and customers may experience delays over the next few weeks. In addition, we may see temporary measures, such as the reduction of hours or short-term closures, at some of our post offices.

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    Posted in: COVID-19 public updates

    Canada Post and Canadian Union of Postal Workers renew existing collective agreements for a two-year period

    Posted in: COVID-19 public updates

    OTTAWA – Members of the Canadian Union of Postal Workers (CUPW) have voted to ratify tentative two-year renewal agreements for both urban plant and delivery employees (CUPW-Urban) and Rural and Suburban Mail Carriers (CUPW-RSMC).

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    Posted in: COVID-19 public updates

    Canada Post resumes some pre-COVID-19 delivery practices

    Posted in: COVID-19 public updates

    OTTAWA – With COVID-19 restrictions easing across the country, Canada Post is safely resuming delivery practices for Proof of Age (POA), Signature items and Customs owing items.

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